operates a dedicated grievance channel where our business partners can freely report grievances, unfair practices, and improper demands. This mechanism is designed to protect partners' legitimate rights and foster a supply chain built on mutual respect. All submissions are handled with strict confidentiality and anonymity. After prompt fact-finding, we take immediate corrective and remedial action. We also enforce a strict non-retaliation policy to ensure that no whistleblower faces any commercial or professional disadvantage.